Important changes from 10th June

No. Our current Buy Now Pay Later product is retiring and a new humm product is launching on June 10 so there is no impact to your business.

After 10 June 2025, all new merchant portal applications will need to be processed via the new merchant portal https://hummbnpl.my.site.com/retailer/s/login/.

We will also provide detailed training guides and how to videos that will be made available to your teams to make this transition as smooth as possible

For integrated applications, such as e-commerce or POS integrations, there is no change. Everything will switch automatically to the new platform.

The Australian Government passed legislation to regulate Buy Now, Pay Later (BNPL) products under the National Consumer Credit Protection Act 2009 (Cth) (Credit Act).

The Treasury Laws Amendment (Responsible Buy Now Pay Later and Other Measures) Bill 2024 (Bill) is intended to strike the right balance between responsible lending and access to flexible payment options for consumers. The new regulations are effective on the 10th of June 2025.

Up until 9th of June 2025, there will be no changes.

From 10th of June, we will be updating our process and systems to adhere to the regulatory change.

Broadly, the changes will be across the systems and the sale application process.

There will be no changes to your current commercial terms.

Under new regulation, key changes are:

• Credit licencing: All BNPL providers are required to have a credit licence. humm group has multiple credit licences for different products. Post 10th of June, humm will be provided by Once Credit Pty Limited ABN 99 112 319 632, Australian Credit Licence No. 386194 and will be subject to the Terms & Conditions. Once Credit Pty Limited is a member of humm group.
• Modified Responsible Lending Obligations (mRLOs): ALL BNPL providers will need to enquire about income, expenses and living arrangements. In some instances, additional information may be required to verify their financial position.

Yes, your new agreement will be sent to you via email.

There is no requirement for you to execute and return the new agreement.

If you continue to use humm on the new platform, you will be considered to have accepted your new agreement.

From 10 June 2025, all existing Point of Sale material must be replaced with new humm Point of Sale material which will be delivered prior.
Please ensure you have access to the new merchant portal https://hummbnpl.my.site.com/retailer/s/login/.

You must share the Product Information Guide with your team members.
This was provided to you via email, if you are having issues accessing this information guide please get in contact with merchant services.
This provides key information about the new regulated humm product.
Your team members will be required to complete the new humm compliance training by their next annual compliance training refresher date, but they are most welcome to complete this earlier.

No. you will not be charged monthly fee to use Humm Classic. Your other pricing remains the same.

No. Your current pricing remains the same except for your monthly usage fee which you will no longer be charged.

Yes, 0% interest for customers will still be available post 10 June.