Important changes to your humm account

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Important information about your humm Classic product

We are writing to inform you of important information regarding your humm Classic account.

Please read this notice carefully.

Change to the terms of your humm Classic contract

From 10 June 2025, new laws commenced which applied to buy now pay later products in Australia.

The terms of your humm Classic contract were varied so that your loan contract is not inconsistent with the Australian consumer credit laws.

On 10 June 2025, clause 6.11 of your loan contract was varied by replacing the current clause with the new clause (unless your loan contract already contains the new clause).

Current clause

If you are in Default, we may, acting reasonably, make changes to the amount, method of calculation, number, frequency or due date of repayments, or period over which repayments are to be paid, with or without your consent, in order to remedy any arrears in payment. If we make any change without your consent, we will notify you promptly afterwards.

New clause

If you are in Default, we may, acting reasonably, make changes to the amount, method of calculation, number, frequency or due date of repayments, or period over which repayments are to be paid, with or without your consent, in order to remedy any arrears in payment. If we make any change without your consent, we will provide you with 20 days notice.

We apologise for not informing you of this change sooner.

We’re here to help

Our customer support team are available to assist you with any questions or concerns you may have.

You can reach us at 1800 088 151.

Thank you

Once Credit Pty Limited

humm provided by Once Credit Pty Limited ABN 99 112 319 632, Australian Credit Licence No. 386194. humm is provided subject to the Terms & Conditions. Once Credit Pty Limited is a member of humm group.