Product Closure FAQs

CLOUDS
humm has made the difficult decision to discontinue its service in New Zealand effective 25th September 2022. Between now and then you will have full access to your available balance and will be able to continue to shop with our current partners. See the FAQs below for more information.

Still need help? Contact us.

Chat with us.

Mon - Sat 12:00pm - 9:00pm NZST

Simply click on the live chat tab at the right of the screen.


Customer support hours

Mon – Fri 9:30am – 9:30pm NZST,
Sat 9:30am – 7:30pm NZST

To read more about our right to close the Account, please refer to Clause 11 in our T&Cs here.