How do I make a purchase using humm?
In-store or in-clinic: Let the staff know you’d like to pay for your purchase with humm. They will either complete the application on your behalf by asking you a series of questions or they will send you an SMS to complete the application and purchase on your mobile phone. You may be required to log […]
Can I buy multiple things?
Yes, every purchase you complete using humm counts as a single loan contract. You can create as many loan contracts as you have available funds in your humm wallet. As you repay your humm loan, that money will become available again for you to spend at another or the same retailer!
What is the interest rate on my loan?
When applying for a humm loan and completing a purchase with one of our business partners, your interest rate will be clearly displayed on each available payment plan. For existing humm loans, you can find your interest rate, any monthly fees and the total amount of your loan in your loan disclosure agreement. Please check […]
Where do I find my loan disclosure agreement?
You can find your loan disclosure agreement in the email account connected to your humm account. If you’re unable to locate it, please complete this form and our team will be able to send you your agreement.
Does humm allow co-applicants?
No. We assess individuals only. Please ensure your personal details match what is on file with the credit bureau and your primary financial institution.
How is interest calculated on my humm loan?
Every humm loan repayment covers two things: Interest: This is the cost of borrowing the money. Principal: This is the amount you originally borrowed. In the beginning, more of your payment goes toward the interest, and less toward the principal. But as time goes on, more of your payment will start to reduce the amount […]
I’m having an issue with a retailer or clinic, what do I do?
To file a formal dispute, please complete the form found here. Please include as much information about your issue as possible. We may ask to see photos, supporting documents, and/or names of people you’ve spoken to at the retailer or clinic. Once we’ve received the dispute and are sure we have all the information we need, we’ll […]
How do I apply?
You can apply for humm in-store or online. In-store, let the staff know you’d like to pay using humm and complete the application as part of the checkout process. Online, you’ll select humm as a payment method during checkout and apply as part of the checkout process. You can apply online here.
What is required to use humm?
There’s several things you’ll need to complete your humm loan application: – Must be age of majority in province/territory of residence – Canadian resident (must have physical residential address) – Mobile number – Email address – Credit card or Visa / Mastercard Debit – Online banking credentials You may also need: – Government issued photo […]
Could my credit rating be affected if I use humm?
Like with any form of credit, failing to meet your repayment obligations as set out in the humm’s Terms & Conditions could affect your credit rating and affect your ability to be approved for future loans where the application involves a credit check.