Following the recent Optus data breach, we want to reassure you that our Security and Fraud Teams have heightened monitoring to further protect our bundll customers. This includes implementing additional steps to verify customers’ identities.
We encourage our bundll customers to remain vigilant and report any suspicious activity to us immediately.
TIPS ON STAYING CYBER SAFE
Be on alert for suspicious activity such as unexpected transactions or alerts.
Look out for unusual or unexpected communications including emails, SMS, phone-calls or messages on social media, particularly those requesting account information or passwords. Spelling mistakes, a sense of urgency or unknown domain names are other signs that something is suspicious. If in doubt, report it. A reminder that we would never ask for your account details or password via email or SMS.
Don’t click on suspicious links. Always inspect links before opening them to make sure the destination domain name matches the real one of the business or organisation.
Stay on top of current scams by visiting the Australian Government website at https://www.cyber.gov.au/.