Heeelp!

Customer Support

Heeelp!

Customer
Support

Can I change the terms of my contract?

After the agreement is settled, unfortunately we are not able to amend the details on it. You will have the option at the time of purchase to view the terms before you complete the purchase both in store with the retailer sales representative or online checkout.

It is important to do this as terms of contract differ from retailer, by amount and interest/fees. Once you accept the terms you will have an option of a 14 days cooling off period to cancel the order with the retail (see cancellation process details in our FAQ’s for further details).

Still need help? Chat to us

Live chat

Chat to one of our team members.

Customer chat support hours:

Mon – Fri: 10:00am – 4:00pm

(Closed Saturday / Sunday / Bank Holiday / Public Holiday)

Click on the CHAT BUTTON on the bottom right side of the page

Live chat

Chat to one of our team members.

Click on the CHAT BUTTON on the bottom right side of the page

Customer chat support hours:

Mon – Fri: 10:00am – 4:00pm


(Closed Saturday / Sunday / Bank Holiday / Public Holiday)

Email us

Let us know how we can help you and one of our team members will get back to you asap.

Call us

Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST

Email us

Let us know how we can help you and one of our team members will get back to you asap.

Call us

Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
humm. More life for your money.