Please email us at [email protected] with the details of the request to change the payment date. Let us know the new monthly date you want the payment to be processed.

Please note that the first payment on a contract must be within one month of the purchase date and all contracts must receive a payment during each calendar month.

Please note that for fortnightly contracts we can only move the due date for the first payment within 7 days of the original purchase date.

Please note we must receive your email request at least 24 hours in advance of the due date for payments due on Monday-Friday and for payments due on Saturday, Sunday & Bank/Public holidays, we must receive your request by no later than 1pm on the Friday before the due date.

Single date payment deferral requests are only considered in exceptional circumstances.