IMPORTANT CUSTOMER UPDATE
Lisa consumer leases are no longer available.
Unfortunately, this means that you cannot utilise this as a finance option on your next purchase.
On or before 30 June 2022, all existing Lisa agreements were closed or terminated. Therefore, Lisa no longer holds or maintains any agreements with this finance option. Please contact us on 1800 225 472 if you cannot locate your termination notice.
Access to the Flexicare Program was removed once all existing Lisa agreements were closed or terminate.
End of Term Options
All existing Lisa agreements were terminated. This means any unpaid monthly repayments that may have remained were waived and ownership of the goods were transferred to existing customers. No other end of term options remain. Please contact the Lisa contact centre on 1800 225 472 to discuss any concerns you may have.
If you have any questions or would like more information, please contact the Lisa contact centre on 1800 225 472.
Please view the links and FAQs below for any queries related to your account.
Complaint or Feedback
We genuinely want to hear suggestions for improvement and be given the opportunity to resolve any situations, confusions or complaints that may arise.
If your complaint is not resolved by the Customer Service Team, refer your complaint to our Customer Relations Complaints Team.
Phone: 1300 858 608 (9am-5pm, Monday-Friday)
Online: Compliments and Complaints Form
Email: Cu[email protected]
Post: Locked Bag 5005, Royal Exchange, Sydney NSW 1225
GPO Box 3, Melbourne, VIC 3001 (Australia).