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Frequently Asked Questions
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little. Read more about how it all works.
Popular FAQs
What is humm?
humm offers consumer financing to consumers by providing them with a new way to pay for purchases both online and in-store/in-clinic. With humm, you can make purchases up to $30,000 and pay over up to 60 months.
How do I close my account?
Once you’ve repaid your purchases in full, if you would like to close your account, please complete this form and select ‘Other’, include ‘I’d like to close my account’ in the message, and we will be in touch.
How do repayments work?
With humm, repayments are spread over time – over 6 bi-weekly repayments for purchases under $1,500, or up to 60 months for purchases between $1,501 – $30,000. When you apply for humm, we will ask you to connect a funding source for repayments. This funding source can be a bank account (through a Pre-Authorized Debit or PAD) or credit card. Repayments are then automatically deducted from the connected funding source when they are due. You can see your repayment schedule in the humm app or on the website.
How do I apply?
Visit our website or download our app and complete the information requested through the sign up process. We will assess your application based on the details you provide us to determine if you are eligible to use humm. See below for further information on credit bureau hits.
What is humm?
humm offers consumer financing to consumers by providing them with a new way to pay for purchases both online and in-store/in-clinic. With humm, you can make purchases up to $30,000 and pay over up to 60 months.
How do repayments work?
With humm, repayments are spread over time – over 6 bi-weekly repayments for purchases under $1,500, or up to 60 months for purchases between $1,501 – $30,000. When you apply for humm, we will ask you to connect a funding source for repayments. This funding source can be a bank account (through a Pre-Authorized Debit or PAD) or credit card. Repayments are then automatically deducted from the connected funding source when they are due. You can see your repayment schedule in the humm app or on the website.
How do I close my account?
Once you’ve repaid your purchases in full, if you would like to close your account, please complete this form and select ‘Other’, include ‘I’d like to close my account’ in the message, and we will be in touch.
How do I apply?
Visit our website or download our app and complete the information requested through the sign up process. We will assess your application based on the details you provide us to determine if you are eligible to use humm. See below for further information on credit bureau hits.
Still need help? Contact us.
Customer Support
Have a question? Click on the button below and complete the form. Our customer support team will get back to you.
1 844 944 0283Customer support hours
Mon – Fri 9:00am – 5:00pm ET
Merchant Support
Have a question? Click on the button below and complete the form. Our Merchant support team will get back to you.
1 855 695 2056Customer support hours
Mon – Fri 9:00am – 5:00pm ET
Get the humm app and
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Get the humm app and
buy now pay later.
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