Why wasn’t my application approved?

We're sorry to hear you didn't get the amount you applied for. When assessing financing applications, each case is unique and we need to take a number of things into consideration, which can affect whether you get approved for an account and for the amount you requested. When you connect humm to your online banking, it gives us an opportunity to understand your income and spending habits—we want to make sure that you can comfortably meet humm's repayment requirements. 

An example of something that may affect your application is your repayment history with other vendors, such as your cell phone provider, hydro bill, or credit card.

We hope you will consider humm again in the future.