Retailer Support



Humm employee wearing a headset in front of computer helping customers over the phone

Related Questions

How do I process a refund for my customer?

How do I process a refund for my customer?

The refund process is very straight forward and can be completed from within your retailer portal. We also have an API available if you wish to integrate this function within your own order management system.

We offer functionality to action a full or partial refund on any completed purchases. The amount refunded is then deducted from the next banking payment and passed to the customer.

Was this article helpful?
Still need help? Contact us.
Merchant Support
Have a question? Click on the button below and complete the form. Our customer support team will get back to you.


Contact us
028 9142 2113

Opening Hours

Mon – Fri 10:00am – 5:00pm 

Sat – Sun Closed

humm. More life for your money.
humm bird flying up logo