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Website Terms & Conditions


These terms came into effect on 13/07/2021. No previous version of the terms were in place before this date.

1.               What’s in these terms?

1.1             These terms tell you the rules for using our website (our site).

2.               Who we are and how to contact us

2.1    is a site operated by Humm Group Limited. We are registered in England and Wales under company number NI675430 and have our registered office at 3rd Floor, 2-4 Wellington Street, Belfast City, Belfast, BT16HT, UK. 

2.2             To contact us, please email [email protected] or telephone our customer service line on 028 9142 2113.

3.               By using our site you accept these terms

3.1             By using our site, you confirm that you accept these terms and that you agree to comply with them.

3.2             If you do not agree to these terms, you must not use our site.

3.3             We recommend that you print a copy of these terms for future reference.

4.               There are other terms that may apply to you

4.1             These terms refer to the following additional terms, which also apply to your use of our site:

4.1.1            Our Privacy Policy (  See further under How we may use your personal information.

4.1.2            Our Cookie Policy (, which sets out information about the cookies on our site.

4.2             If you purchase services or products from our site, our terms and conditions of sale will apply to the sales. These can be found here.

5.               We may make changes to these terms

5.1             We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time.  

5.2             By continuing to use our site after we make any such updates, you confirm that you’ve understood and agree to be bound by them. 

5.3             We also recommend that you always review the current Privacy and Cookie Policy, as they are also binding upon you.  

6.               We may make changes to our site

6.1             We may update and change our site from time to time to reflect changes to our products, services, our users’ needs and our business priorities. We will try to give you reasonable notice of any major changes.

7.               We may suspend or withdraw our site

7.1             Our site is made available free of charge.

7.2            We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

7.3             You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms and other applicable terms and conditions, and that they comply with them.

8.               We may transfer this agreement to someone else

8.1             We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these terms.

9.               Our site is only for users in the UK

9.1             Our site is directed to people residing in the United Kingdom. We do not represent that products, services or content available on or through our site is appropriate for use or available in other locations.

10.            You must keep your account details safe

10.1          You may be provided with an option to set up a personal account on the site in order to browse, purchase and access information relating to services and products we offer

10.2          If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

10.3          We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms.

10.4          If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected]  or 028 9142 2113.

11.            How you may use material on our site

11.1          We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

11.2          You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

11.3          You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

11.4          Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

11.5          You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

11.6          If you print off, copy or download any part of our site in breach of these terms, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

12.            Acceptable use

12.1          You may use our site only for lawful purposes. You may not use our site:

12.1.1         In any way that breaches any applicable local, national or international law or regulation.

12.1.2         In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect.

12.1.3         For the purpose of harming or attempting to harm minors in any way.

12.1.4         To bully, insult, intimidate or humiliate any person (including our staff via the online help functionality).

12.1.5         To send, knowingly receive, upload, download, use or re-use any material which does not comply with these terms.

12.1.6         To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

12.1.7         To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

12.2          You also agree:

12.2.1         Not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms.

12.2.2        Not to access without authority, interfere with, damage or disrupt:             any part of our site;            any equipment or network on which our site is stored;            any software used in the provision of our site; or            any equipment or network or software owned or used by any third party.

12.3          If you breach these terms your right to use our site will immediately end.  In addition we may take such other actions including, without limitation, legal action as we consider appropriate.

12.4          If you breach these terms, or if we receive a request from a law enforcement authority to do so, we may report your identity, details of any breach and any other information we consider necessary to relevant law enforcement authorities.

13.            Do not rely on information on this site

13.1          Subject to clause 13.3 below, the content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

13.2          Subject to clause 13.3 below, although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

13.3          Nothing in this clause 13 will restrict or limit our legal obligations regarding the provision of information for any products or services you purchase from us.

14.            We are not responsible for websites we link to

14.1          Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

14.2          We have no control over the contents of those sites or resources.

15.            Our responsibility for loss or damage suffered by you

15.1          We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

15.2          Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you, which will be set out in our terms and conditions of supply here.

15.3          Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

15.4          If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

16.            How we may use your personal information

16.1          We will only use your personal information (including information and other data you provide as part of any identification and credit checks) as set out in our privacy policy (

17.            We are not responsible for viruses and you must not introduce them

17.1          We do not guarantee that our site will be secure or free from bugs or viruses.

17.2          You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

17.3          You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

18.            Rules about linking to our site

18.1          You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

18.2          You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

18.3          You must not establish a link to our site in any website that is not owned by you.

18.4          Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

18.5          We reserve the right to withdraw linking permission without notice.

18.6          The website in which you are linking must comply in all respects with your obligations under these terms.

18.7          If you wish to link to or make any use of content on our site other than that set out above, please contact [email protected].

19.            Which country’s laws apply to any disputes?

19.1          These terms are governed by the law of England and Wales and the courts of England and Wales have non-exclusive jurisdiction to determine any dispute arising out of or in connection with them.  If you are resident in Scotland you may also bring proceedings in Scotland and if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland. 

20.             Our trade marks are registered

20.1          “HUMM” is a UK registered trade mark of FlexiFi Europe Limited. You are not permitted to use it without express approval, unless it is part of material you are using as permitted under these terms.