Retailer Support



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A customer cannot complete their purchase

If a customer is having issues completing a purchase and you have not had issues with other customers, there may be an issue with the customer account or application.

As account or application issues could be for many different reasons, we ask that you direct the customer to our dedicated customer support team for the quickest resolution. They can contact us via email at [email protected] or by submitting a request through the 'Ask Us' form within the customer section of our help centre.

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Merchant Support
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028 9142 2113

Opening Hours

Mon – Fri 10:00am – 5:00pm 

Sat – Sun Closed

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