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  • Home | Help Center | Hey, why did I get a smaller amount than I expected?

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Customer Support

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Related Questions

Hey, why did I get a smaller amount than I expected?

My Customer portal question’s

Is there an option to pay my loan off early?

How much credit have I left to use?

When is my first payment due?

Is my approval still valid?

How do I login to my customer portal?

Can I increase my approval limit?

Do I have to pay off my current finance before making a new application?

Can I pay off my humm agreement early?

How do I update my card details for payment?

I can’t access my online portal – can you help?

Hey, why did I get a smaller amount than I expected?

In some cases, we do reduce the amount we give you. This is an extra precaution we take based on our assessment of your ability to repay. Over time, as we get to know you better, we may offer to increase this amount.

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Customer chat support hours:

Mon – Fri 9:00am – 7:00pm
Sat- Sun 10:00am – 5:00pm

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Chat to one of our team members.

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Customer chat support hours:

Mon – Fri 9:00am – 7:00pm

Sat- Sun 10:00am – 5:00pm

If you prefer to call us or email us, click here for more contact options.

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Let us know how we can help you and one of our team members will get back to you asap.
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Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST

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Let us know how we can help you and one of our team members will get back to you asap.
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Call us

Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
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humm is a Retail Instalment Payment Plan Facility and is governed by the laws applicable to the Republic of Ireland. humm is underwritten by FlexiFi Europe Limited, Company Number: 600124.
Prior to submitting an application please see our obligations under the credit reporting act.
© 2022 FlexiFi Europe Limited
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