Heeelp!
Customer
Support
- Home | Help Center | Hey, why did I get a smaller amount than I expected?
Heeelp!
Customer Support
Customer
Related Questions
Hey, why did I get a smaller amount than I expected?
Hey, why did I get a smaller amount than I expected?
In some cases, we do reduce the amount we give you. This is an extra precaution we take based on our assessment of your ability to repay. Over time, as we get to know you better, we may offer to increase this amount.
Was this article helpful?
Still need help? Chat to us
Live chat
Chat to one of our team members.
Customer chat support hours:
Mon – Sat: 10:00am – 4:00pm
(Closed Sunday / Bank Holiday / Public Holiday)
Click on the CHAT BUTTON on the bottom right side of the page
Live chat
Chat to one of our team members.
Click on the CHAT BUTTON on the bottom right side of the page
Customer chat support hours:
Mon – Sat: 10:00am – 4:00pm
(Closed Sunday / Bank Holiday / Public Holiday)
If you prefer to call us or email us, click here for more contact options.
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
Ireland ▼
Australia
Canada
UK