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  • Home | Help Centre | I can’t start or resume my application

Heeelp!

Customer Support

Heeelp!

Customer
Support

Related Questions

I can’t start or resume my application

The retailer has refunded my purchase but my contract with humm has not been cancelled.

If I have a problem with the retailer that I haven’t been able to resolve, will humm cancel my loan agreement?

If I have a problem with the retailer that I haven’t been able to resolve, can humm cancel my purchase?

What should I do if I have a problem with the retailer, for example, if I have not received the goods or services, or they are not fit for purpose?

Will my credit history be affected by the approved amount even if I don’t use the full requested amount?

What happens if I request a specific amount but end up needing less for my purchase?

What fees and charges are associated with using
humm credit?

Are there any additional fees or charges for paying by credit or debit card?

How do I report vulnerabilities or security concerns to hummgroup?

I have missed my payment, what happens next?

What if I need to change my payment date permanently?

What if I won’t be able to meet my next payment on the due date?

My Customer portal question’s

Is there an option to pay my loan off early?

How much credit have I left to use?

When is my first payment due?

Is my approval still valid?

How do I login to my customer portal?

Can I increase my approval limit?

Do I have to pay off my current finance before making a new application?

I can’t start or resume my application

If the One Time Password you’ve received is not working, there may be a data issue with your account. Please call us on 01-9601601 and we’ll resolve it for you.

If we have sent you an email requesting documents; please reply to the email directly, as it is no longer possible to resume the application.

Go back to Help Centre >

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Click on the CHAT BUTTON on the bottom right side of the page

Customer chat support hours:

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(Closed Saturday / Sunday / Bank Holiday / Public Holiday)

If you prefer to call us or email us, click here for more contact options.

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Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST

Email us

Let us know how we can help you and one of our team members will get back to you asap.
online form

Call us

Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
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Flexifi Europe Limited, trading as humm is regulated by the Central Bank of Ireland. Flexifi
Europe Limited is registered in Ireland. Registered number: 600124. Registered office:
Level 4, No. 5 Custom House Plaza, Harbourmaster Place, Dublin 1.