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  • Home | Help Center | When is my first payment due?

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Customer Support

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Support

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Related Questions

When is my first payment due?

Will my credit history be affected by the approved amount even if I don’t use the full requested amount?

What happens if I request a specific amount but end up needing less for my purchase?

What fees and charges are associated with using humm credit?

Are there any additional fees or charges for paying by credit or debit card?

How do I report vulnerabilities or security concerns to hummgroup?

My resume code is not working – is my application closed ?

I have missed my payment, what happens next?

What if I need to change my payment date permanently?

What if I know I won’t be able to meet my next monthly payment on the due date?

My Customer portal question’s

Is there an option to pay my loan off early?

How much credit have I left to use?

Is my approval still valid?

How do I login to my customer portal?

Can I increase my approval limit?

Do I have to pay off my current finance before making a new application?

Can I pay off my humm agreement early?

How do I update my card details for payment?

Hey, why did I get a smaller amount than I expected?

I can’t access my online portal – can you help?

When is my first payment due?

The first payment on our no interest / no fees products is 14 days from the date of purchase for fortnightly contracts and 31 days for monthly contracts.

For our other loans products you can choose your first payment date within 31 days of the purchase date (best to choose a date around expected income as the payment date may not be changeable in the future). See My Customer Portal for more information about checking your payment dates

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Customer chat support hours:

Mon – Sat: 10:00am – 4:00pm

(Closed Sunday / Bank Holiday / Public Holiday)

Retailer chat support hours:

Mon – Sat: 10:00am – 4:00pm         

(Closed Sunday / Bank Holiday / Public Holiday)

Click on the CHAT BUTTON on the bottom right side of the page

Live chat

Chat to one of our team members.

Click on the CHAT BUTTON on the bottom right side of the page

Customer chat support hours:

Mon – Sat: 10:00am – 4:00pm


(Closed Sunday / Bank Holiday / Public Holiday)

Retailer chat support hours:

Mon – Sat: 10:00am – 4:00pm

(Closed Sunday / Bank Holiday / Public Holiday)

If you prefer to call us or email us, click here for more contact options.

If you prefer to call us or email us, click here for more contact options.

Email us

Let us know how we can help you and one of our team members will get back to you asap.
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Call us

Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST

Email us

Let us know how we can help you and one of our team members will get back to you asap.
online form

Call us

Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
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humm, Level 4, No. 5 Custom House Plaza, Harbourmaster Place, Dublin 1. FlexiFi Europe LTD trading as humm offers a Retail Instalment Payment Plan Facility and is regulated by the Central Bank of Ireland. humm is underwritten by FlexiFi Europe Limited, Company Number: 600124. Directors: M.T Fleming and P.J Byrne