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  • Home | Help Center | When is my first payment due?

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Customer Support

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Support

Related Questions

When is my first payment due?

My Customer portal question’s

Is there an option to pay my loan off early?

How much credit have I left to use?

Is my approval still valid?

How do I login to my customer portal?

Can I increase my approval limit?

Do I have to pay off my current finance before making a new application?

Can I pay off my humm agreement early?

How do I update my card details for payment?

Hey, why did I get a smaller amount than I expected?

I can’t access my online portal – can you help?

When is my first payment due?

The first payment on our no interest / no fees products is 14 days from the date of purchase for fortnightly contracts and 31 days for monthly contracts.

For our other loans products you can choose your first payment date within 31 days of the purchase date (best to choose a date around expected income as the payment date may not be changeable in the future).

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Still need help? Chat to us

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Chat to one of our team members.

Customer chat support hours:

Mon – Fri: 10:00am – 7:00pm
Sat:            10:00am – 5:00pm
Sun:           10:00am – 1:00pm

(Closed Bank Holiday / Public Holiday)

Click on the CHAT BUTTON on the bottom right side of the page

Live chat

Chat to one of our team members.

Click on the CHAT BUTTON on the bottom right side of the page

Customer chat support hours:

Mon – Fri: 10:00am – 7:00pm

Sat:            10:00am – 5:00pm

Sun:           10:00am – 1:00pm

(Closed Bank Holiday / Public Holiday)

If you prefer to call us or email us, click here for more contact options.

Email us

Let us know how we can help you and one of our team members will get back to you asap.
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Call us

Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST

Email us

Let us know how we can help you and one of our team members will get back to you asap.
online form

Call us

Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
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humm is a Retail Instalment Payment Plan Facility and is governed by the laws applicable to the Republic of Ireland. humm is underwritten by FlexiFi Europe Limited, Company Number: 600124.
Prior to submitting an application please see our obligations under the credit reporting act.
© 2022 FlexiFi Europe Limited
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