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When is my first payment due?
When is my first payment due?
The first payment on our no interest / no fees products is 14 days from the date of purchase for fortnightly contracts and 31 days for monthly contracts.
For our other loans products you can choose your first payment date within 31 days of the purchase date (best to choose a date around expected income as the payment date may not be changeable in the future). See My Customer Portal for more information about checking your payment dates
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Customer chat support hours:
Mon – Sat: 10:00am – 4:00pm
(Closed Sunday / Bank Holiday / Public Holiday)
Retailer chat support hours:
Mon – Sat: 10:00am – 4:00pm
(Closed Sunday / Bank Holiday / Public Holiday)
Click on the CHAT BUTTON on the bottom right side of the page
Live chat
Chat to one of our team members.
Click on the CHAT BUTTON on the bottom right side of the page
Customer chat support hours:
Mon – Sat: 10:00am – 4:00pm
(Closed Sunday / Bank Holiday / Public Holiday)
Retailer chat support hours:
Mon – Sat: 10:00am – 4:00pm
(Closed Sunday / Bank Holiday / Public Holiday)
If you prefer to call us or email us, click here for more contact options.
If you prefer to call us or email us, click here for more contact options.
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
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