Heeelp!

Customer Support

Heeelp!

Customer
Support

How to get a quote?  

On the top of our home page, you can 'Search by store or category' or beside this click on 'SHOP'.

Once you select the retailer you wish to purchase from, you will see the quote button on their page.

Example of Quote button - this is what the button looks like on each retailer's page.

The quote function allows you to select the amount you wish to spend and then view the payment options available for that specific retailer.

You need use the quote for each retailer you wish to purchase with as payment terms vary between our humm partners.

Repayments terms are subject to change, so when completing your purchase through humm please carefully review the payment option before for you to accept the T&C's of the agreement.

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Live chat

Chat to one of our team members.

Customer chat support hours:

Mon – Fri: 10:00am – 7:00pm
Sat:            10:00am – 5:00pm
Sun:           10:00am – 1:00pm

(Closed Bank Holiday / Public Holiday)

Click on the CHAT BUTTON on the bottom right side of the page

Live chat

Chat to one of our team members.

Click on the CHAT BUTTON on the bottom right side of the page

Customer chat support hours:

Mon – Fri: 10:00am – 7:00pm

Sat:            10:00am – 5:00pm

Sun:           10:00am – 1:00pm

(Closed Bank Holiday / Public Holiday)

If you prefer to call us or email us, click here for more contact options.

Email us

Let us know how we can help you and one of our team members will get back to you asap.

Call us

Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST

Email us

Let us know how we can help you and one of our team members will get back to you asap.

Call us

Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
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