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My application for finance was refused
My application for finance was refused
As a responsible lender, there are times when we may not be able to approve an application for finance.
We assess applications using a variety of information, including:
• Details provided in your application form, such as income, employment history, and expenses
• Financial documents submitted with your application
• Your Central Credit Register report, which includes current and historical finance information
• Your repayment history on past or current contracts with humm
⏳ What Happens Next?
If your application has been declined:
• You must wait 90 days before submitting a new application.
🔍 Requesting a Review
If you would like us to review your declined application, please email us at [email protected] using the same email address you used in your original application.
📄 Accessing Your Credit Report
To order a free copy of your Central Credit Register report, please visit Borrower Area
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Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
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Chat to one of our team members.
Click on the CHAT BUTTON on the bottom right side of the page
Customer chat support hours:
Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
Christmas Hours ![]()
Our offices will be closed on the following days:
Wednesday 25th December 2024
Thursday 26th December 2024
Wednesday 1st January 2025