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Customer Support

Heeelp!

Customer
Support

How do I make my purchase using humm?

Follow these steps to make a purchase with humm:
    1. Choose a retailer that accepts humm as a payment option. You can find a list of retailers on the humm website.
    2. Add items to your cart with the retailer (either online or in-store) and proceed to checkout.
    3. Select humm as your payment option at checkout.
    4. If you do not already have an approved credit application with humm, you will be asked to complete a credit application (including a hard credit search).
    5. If approved, choose the payment plan that suits you. You can choose to pay in instalments over several weeks or months.
    6. Confirm your payment details and complete your purchase with the retailer.
humm will then automatically take payments using the debit or credit card you provided when making the purchase on the dates shown in your loan agreement.
 
As a customer, it is your responsibility to carefully read and understand the terms and conditions included with the loan agreement when humm as a payment option. The terms and conditions will also explain any fees and charges.
 
If you have any concerns or questions about using humm, you can contact us here

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