Heeelp!
Customer
Support
- Home | Help Centre | What happens if I request a specific amount but end up needing less for my purchase?
Heeelp!
Customer Support
Customer
Related Questions
What happens if I request a specific amount but end up needing less for my purchase?
What happens if I request a specific amount but end up needing less for my purchase?
That's absolutely fine! We understand that your financial needs may change after making a request. We only record and consider the final amount that you decide to use for your purchase. Your initial request for a higher amount will not affect your credit file any differently.
Still need help? Chat to us
Live chat
Chat to one of our team members.
Customer chat support hours:
Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
Click on the CHAT BUTTON on the bottom right side of the page
Live chat
Chat to one of our team members.
Click on the CHAT BUTTON on the bottom right side of the page
Customer chat support hours:
Mon – Fri: 10:00am – 4:00pm
(Closed Saturday / Sunday / Bank Holiday / Public Holiday)
Christmas Hours
Our offices will be closed on the following days:
Wednesday 25th December 2024
Thursday 26th December 2024
Wednesday 1st January 2025
If you prefer to call us or email us, click here for more contact options.
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Retailer support (01) 960 1600
Support hours Mon – Sat 10:00am – 5:00pm AEST
Email us
Let us know how we can help you and one of our team members will get back to you asap.
Call us
Customer support (01) 960 1601
Support hours Mon – Fri 10:00am – 5:00pm AEST
Ireland ▼
Australia
Canada
UK