Heeelp!

Customer Support

Heeelp!

Customer
Support

How and when are payments processed?

Payments are processed according to the repayment schedule which will be detailed in your Loan Agreement.

As payments are processed from the bank card details you provide us with the payment will always be processed on the agreed date. Payments are processed regardless of the day of the week or if it is a bank or public holiday.

So, if your payment date is set for fortnightly on a Sunday the payment will always be processed fortnightly on a Sunday.

Our payment processing runs at around 7 am every morning so it is important to make sure funds are available on the bank card the night before where possible.

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