Heeelp!

Customer Support

Heeelp!

Customer
Support

What is a Continuous Payment Authority (“CPA”)?

By entering into the Agreement with us, you are consenting to the use of continuous payment authority as the means of repaying the loan.  This means that we can collect the Instalments automatically as set out in the Agreement from the Debit or Credit Card you used to make your Upfront Payment.

This is the only repayment option available, but you can change the Debit Card or Credit Card and make manual card payments at any time through our app.

If you wish to cancel the CPA, you may do so at any time by contacting your bank directly, or by contacting us at [email protected]. If you do cancel, you remain responsible for paying the outstanding balance of the loan and any charges in full.

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