Customer Support



What is a Continuous Payment Authority (“CPA”)?

By entering into the Agreement with us, you are consenting to the use of continuous payment authority as the means of repaying the loan.  This means that we can collect the Instalments automatically as set out in the Agreement from the Debit or Credit Card you used to make your Upfront Payment.

This is the only repayment option available, but you can change the Debit Card or Credit Card and make manual card payments at any time through our app.

If you wish to cancel the CPA, you may do so at any time by contacting your bank directly, or by contacting us at [email protected]. If you do cancel, you remain responsible for paying the outstanding balance of the loan and any charges in full.

Was this article helpful?
Still need help? Contact us.
Customer Support
Have a question? Click on the button below and complete the form. Our customer support team will get back to you.
Contact us
028 9142 2113

Opening Hours

Mon – Fri 10:00am – 5:00pm 

Sat – Sun Closed

humm. More life for your money.
humm bird flying up logo