Customer Support



Why is my last payment not appearing on my portal?

Payments made during the day are applied to agreements at the end of the day when the system updates overnight so it may take up to 24 hours for a payment to reflect in your outstanding balance on your portal.

If the payment does not appear after 24 hours please get in contact with our team here https://www.shophumm.com/uk/contact-us/customer-contact/ or by emailing [email protected]

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